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This page contains several important documents including the MicroStrategy Software License and Services Agreement, MCE Service Guide, and Technical Support Policy. Each document is available in several languages to download. To access prior versions of MicroStrategy documents, please visit the archive site.

Master Service Agreement

Chinese (simplified)

Portuguese (Brazil)

Portuguese (Portugal)

French

Chinese (traditional)

English

German

Italian

Korean

Spanish

Japanese

Service-Specific Addenda

English

Chinese (simplified)

Chinese (traditional)

French

German

Italian

Japanese

Korean

Portuguese (Brazil)

Portuguese (Portugal)

Spanish

Territory-Specific Addenda

English

Chinese (simplified)

Chinese (traditional)

French

German

Italian

Japanese

Korean

Portuguese (Brazil)

Portuguese (Portugal)

Spanish

MicroStrategy Cloud Service Guide

English

Japanese

MicroStrategy Cloud for Government (MCG) Service Guide

English

MicroStrategy Customer Managed Cloud (CMC) Service Guide

English

MicroStrategy Cloud on Stack IT (MCE on Stack IT) Service Guide

English

Technical Support Policy

English

Chinese (simplified)

French

German

Italian

Japanese

Korean

Polish

Portuguese (Portugal)

Spanish